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Latest jobs: Non-clinical vacancies

This page is where you will find any management or administrative vacancies currently being advertised by our member GP practices.

This page is regularly updated with new vacancies every week.

Administrator – Suffolk Primary Care

Location: Howard House Surgery, Felixstowe

Working Hours: 37 hours per week (Monday to Friday)

We are looking for an enthusiastic, experienced and team-focused individual to join our multi-function admin team.

Main duties will be:
·       Opening, scanning and forwarding of documents received both electronically and hard copy through the post
·       Read-coding following SPC protocols   
·       Summarising of patients notes  
·       A willingness to assist with other admin duties and reception on occasion as required

You must be able to demonstrate excellent communication skills, have the ability to remain calm under pressure and be able to multi-task.

Previous experience of working within a GP practice environment/medical background is essential and a working knowledge of SystmOne would be an advantage.

If you would like to discuss this opportunity, please contact Wendy O’Connor (Admin Team Leader) on 01394 282706.  If you wish to apply please provide a CV with a covering letter to Mrs Wendy O’Connor, Admin Team Leader, Howard House Surgery, 31 Orwell Road, Felixstowe, Suffolk, IP11 7DD.

Applications will close on 8 March with interviews being held on Friday 15 March 2019.

Fully Qualified Bank Dispenser

We are looking for a committed and hard-working dispenser to join our friendly team in our Holbrook and Shotley surgeries. 

This is a ‘bank’ position to provide holiday and sickness cover, though successful candidates are often offered fixed hours when these are available. 

All dispensers are required to work across both of our sites in Holbrook and in Shotley. Cover may be needed at any time from Monday to Friday 08:00 to 19:00 in the form of morning, afternoon or evening shifts.  This varied role will include: Dispensing medications under SOPs, dossette box dispensing, handing out prescriptions and dispensed items, collecting payments, dealing with patient queries and drug alerts. We would welcome applicants who are pharmacy dispensers and would be happy to support the transition to a dispensing GP practice. You should be calm under pressure, work with a high degree of accuracy and have a polite, professional manner. 

If you’d like to work in our great team, please send CV and covering letter to Julia.smith7@nhs.net or for more information please call 01473 327101. 

Closing date: Friday 1st March 2019

Interviews w/c 4th March 2019

Part Time Dispenser (maternity cover)

Part Time Dispenser (maternity cover)

Due to one of our Dispensing team going on maternity leave we are looking for a qualified Dispenser from May 2019 to provide maternity cover. We are a semi-rural dispensing practice in Woodbridge, Suffolk with approximately 6,700 patients and we dispense to approximately 1600 of these. Ideally you will be trained to at least NVQ level 2 and have some experience of working in a healthcare environment.

Our Dispensary is open Monday to Friday 08.00 - 18.30 daily and 8.30 – 11.30 on Saturday mornings.

Hours of work will be approximately 25 per week and salary will be subject to qualifications and experience.

Little St Johns Street Surgery has 6 doctors and good clerical and admin staff providing an opportunity for varied work within an experienced and friendly team.

Please apply for this position on-line through NHS Jobs attaching your CV. Informal enquiries regarding the vacancy can be made to Lorraine Foster, Dispensary Manager on 01394 382046.

The closing date for applications is 6th March 2019 with interviews planned during March 2019.


Little St John’s street surgery in Woodbridge

Salary - Depending on experience and qualifications


Due to the forthcoming retirement of our Practice Manager, we are looking for an accomplished manager to lead our team of loyal and dedicated staff.

We are a high-achieving 2 GP partner, 4 Salaried GP, PMS practice serving a population of 6,700 patients.

You should be a highly motivated, innovative person with excellent organisational and leadership skills and a proven ability in Business, HR and IT. You will also have the vision, willingness and drive to adapt to constant changes within the NHS. You will be supported by an excellent administrative and clinical team.

Previous management experience is essential, preferably in a health care environment.

The ideal candidate will: 

  • be an adaptable, proactive manager, able to use own initiative to implement strategy developed in collaboration with the partners
  • have excellent team management skills
  • demonstrate excellent financial skills and commercial awareness in identifying and developing business opportunities
  • have good influencing and negotiation skills
  • be able to effectively represent and promote the practice when liaising with external organisations
  • be able to ensure CQC/GDPR compliance
  • have knowledge and experience of HR and health & safety legislation
  • Ideally have QOF and CQC management experience
  • Ideally have a good understanding of NHSE and local CCG policy

If you feel you have the essential qualities required for the position then we want to hear from you.

Please apply by completing the application form and attaching your CV along with a covering letter explaining why you are applying for the position.

We will consider both full-time and part-time roles.

Applications for this post will be accepted until 6th March 2019 or earlier if the maximum amount of applicants have been received.

Please apply for this position on-line through NHS Jobs attaching your CV. Informal enquiries regarding the vacancy can be made to Kate Fox on 01394 382046 or kate.fox2@nhs.net 


We are seeking a part time Dispenser to join our friendly busy team.  

Dispensing qualifications or experience of working within a primary care setting would be preferred.  However if the successful applicants do not hold the requisite qualifications they will be required to complete the appropriate NVQ qualification within an appropriate timescale.

Working as part of a small team you will dispense medications as directed, maintain accurate records and carry out administrative procedures as necessary.

The successful candidate will have a good standard of education and will need to be extremely accurate with an eye for detail.  Flexibility, good communication skills, computer literacy and regard for confidentiality are also essential.

18- 22.5 hours per week plus holiday and sickness cover. Salary will be dependent on qualifications.

Closing date- Friday March 8th 2019 

If you would like to know more about this position, please contact Katie Simmons, Dispensary Manager, Bildeston Health Centre, High Street, Bildeston, Suffolk IP7 7EX either by phone or email to katie.simmons1@nhs.net

Please note, a Disclosure Barring Service check will be required for this post.

GP Receptionist/Administrator – Full time/Part time

Framfield House Surgery, Woodbridge, Suffolk. www.framfieldhouse.com 

GP Receptionist/Administrator – Full time/Part time


Framfield House is a 13,000 patient PMS practice based in Woodbridge serving patients from Woodbridge and the surrounding village.

Our vision is to offer excellent medical care in accordance with best practice taking care to support our staff too.

We are seeking to recruit an additional medical receptionist/administrator.

We offer:

·       Modern purpose built surgery

·       Free car parking

·       Good working conditions

·       Competitive salary

·       5 weeks annual leave plus bank holidays

·       Experienced team of receptionists/administrators

·       NHS pension scheme

·       Innovative practice working in collaboration with other local practices

The role includes:

·       To support the development of the practice by providing an efficient and effective reception service to the practice

·       Assist patients and staff with enquiries on the telephone and in person

·       Clinical administration tasks

·       Having a confident telephone manner but remaining calm, professional and empathetic

·       To participate in staff meetings

·       Good team player

Knowledge of SystmOne preferred but not essential as training will be provided.

The successful applicant should have good organisational skills and be enthusiastic to provide an efficient timely service.

Experience of working within a primary care setting would be an advantage but not essential.

For further information or to apply please provide a cv with a covering letter to Mrs J Giles, Practice Manager, Framfield Medical Centre, Ipswich Road, Woodbridge IP12 4FD or by email to Julie.giles3@nhs.net.  

Medical Secretary - Part time

Framfield House Surgery, Woodbridge, Suffolk. www.framfieldhouse.com 

Medical Secretary - Part time 

Framfield House is a 13,000 patient PMS practice based in Woodbridge serving patients from Woodbridge and the surrounding village.

Due to retirement we are looking for a part-time medical secretary.

We offer:

·       Modern purpose built surgery

·       Free car parking

·       3 days per week

·       Competitive salary

·       5 weeks annual leave plus bank holidays

·       Experienced team of medical secretaries

·       NHS pension scheme

The role includes:

·       To support the development of the practice by providing an efficient and effective medical secretarial service to the clinical team

·       Assist patients, doctors and hospital staff with secretarial enquiries on the telephone

·       Word process all GP correspondence mostly via digital dictation

·       Completion and submission of referral forms

·       To participate in staff meetings

·       General secretarial duties

Knowledge of SystmOne preferred but not essential as training will be provided.

Secretarial experience essential.

The successful applicant should have good organisational skills and be enthusiastic to provide an efficient timely service.

Experience of working within a primary care setting would be an advantage but not essential.

For further information or to apply please provide a cv with a covering letter to Mrs J Giles, Practice Manager, Framfield Medical Centre, Ipswich Road, Woodbridge IP12 4FD or by email to Julie.giles3@nhs.net.  

Admin to Research Nurse (15 -21 hours per week)

Suffolk Primary Care Research Administrator Job Description

Post Details

Job Title: Admin to Research Nurse (15 -21 hours per week)

Grade/Band: NHS Band 3/4 - £19000-£21500.00pro rata

Location: Suffolk Primary Care – Cluster Practices

Accountable to:  Sarah Mclennan

Contract:  12 Month Contract

Key duties and responsibilities:

We would welcome applications from people who meet the person’s specification. As a research administrator you will help us improve the speed and quality of research and ultimately patient care. The role would involve setting up and implementing new research studies, recording of patient data, nurse training records, documentation of accurate data for studies. Attending meeting with the research providers, the CRN & SPC research team.

The role requires frequent travel to SPC practices and occasionally further afield. We are particularly interested in applicants with previous experience in research.

Excellent administration and communication skills are essential as is the ability to work independently and as part of a team.

This post offers opportunities for a motivated enthusiastic individual who wishes to build on their existing experience and develop their career.


  • Assess protocols and advise on safety, regulatory and logistical issues for the set-up and running of the study/trial to ensure the well-being and safety of patients, participants and staff.
  • Provide participants with specialist information regarding their participation, including risk factors.
  • Provide a high standard and continuity of care for participants during the research study, maintaining lines of communication with clinical staff.
  • Act as a resource to participants, their families and staff from within the administration area, providing information and support; and to act as an effective referral to other support agencies where necessary.
  • Achieve and maintain defined ‘competencies’ for clinical research to ensure that capability, skill and knowledge are appropriate for the work undertaken.
  • Work within dedicated clinical research teams; ensure ethical and clinical safe practice.
  • Undertake, with appropriate training, interventional treatments directly to participants according to study/trial protocol and procedures and record the resulting information.
  • Work at all times as part of the extended multidisciplinary team and maintain excellent links with staff in primary care regarding the protocol care required for study/clinical trial participants.
  • Retrieve and retain medical records of participants for trial duration. 


  • Conduct research according to standards and regulations laid down in ICH Good Clinical Practice and EU Directives, and to the most current guidance relating to Research Governance and Research Ethics.
  • Assist in the provision of background information about potential clinical trials to obtain approvals from Research Governance and Local Ethics Committees.
  • Co-ordinate and manage research within expected timelines.
  • Work within and contribute towards the development and review of Standard Operating Procedures (SOPs) and local policies/procedures for clinical research.
  • Understand the requirements of the study protocol and adhere to them
  • Identify suitable participants eligible for the study/clinical trial, in conjunction with the site investigator; identify, screen and recruit research participants using detailed knowledge of the protocols for the designated site specific groups.
  • Prepare patient/participant documentation for treatment clinics with meticulous attention to detail and complete accurate records of patient care, maintaining source data and CRFs in a clearly trackable system, to ensure data validity.
  • Report Serious Adverse Events (SAEs) and Suspected Unexpected Serious Adverse Reactions (SUSARs) immediately using the appropriate procedures,
  • Provide ongoing support, advice and information to patients/participants with regard to their participation in clinical research in order to facilitate an effective informed consent process.
  • Co-ordinate own case load of participants within the allocated trials, e.g. organising trial-specific investigations, study treatments, appointments etc. as necessary.
  • Meet with trial sponsors as necessary, providing information requested on trial participants.
  • Participate in research protocol design, development and review: ensure that ethical issues are addressed and all personnel involved in the study/trial are made aware of any changes or protocol amendments.
  • Advise when necessary on high quality participant information sheets
  • Collect accurate local data and deliver to clinical trial centres in a timely manner adhering at all times to the terms of the Data Protection Act
  • Record own observations and those of other healthcare professionals, in the trial database, with accuracy.
  • Help to maintain the core entry database; participate in CRF completion, safety reporting, protocol compliance, monitoring and auditing of clinical trials.
  • Attend relevant local, regional and national meetings related to specific trials.
  • Assist with the resolution of data queries; contribute to financial processes of planning, running and closedown of studies.
  • Contribute to study closure and archival preparation
  • Contribute to nurse-led research
  • Take opportunities to publish and present findings of research undertaken.
  • Assist with the dissemination of research finding.


  • Liaise closely with the Principal Investigator/Research Team and PCRB locality teams providing necessary research related information as required.
  • Liaise with members of the departments at the investigator site who are involved in the conduct of specific trial procedures, such as pharmacy.
  • Liaise with clinical trial centres and units as necessary and with relevant departments in order ensure smooth running of clinical trials for patients.  
  • Liaise with the clinical trial personnel from the research sponsors regarding ethical, organisational, managerial, monitoring and financial aspects of the trial.
  • Facilitate communication between the research sponsor and support departments involved in the research.
  • Communicate effectively with research participants on all aspects of clinical research. 


  • Develop and sustain own knowledge, clinical skills and professional awareness in clinical research and maintain a Personal Development Portfolio (PDP)
  • Act as a knowledge resource, helping to meet the educational needs of staff, regarding individual research projects and the research submission pathway.
  • Advise staff and researchers on data collection, data entry and safe date storage
  • Represent the clinical area by undertaking local presentations and teaching, including travel to investigator meetings where required.
  • Maintain a working knowledge of relevant current treatments and national clinical trials offered to patients both locally and nationally; and awareness of future developments and technologies in specialist treatments as necessary.




  • Manage and organise own workload within study/clinical trial requirements.
  • Supervise staff conducting trial-related activities that contribute to the overall co-ordination of the individual research projects.
  • Ensure that all proposed research projects carried out by the CRN: Eastern are registered and authorised by the Research Ethics Committee (REC) prior to commencement. In addition ensure that Research Management and Governance have given assurance that the study is able to go ahead.
  • Undertake the practical organisation and management of trial participants and the administration of information.
  • Ensure that updates and amendments are reported in a timely fashion.
  • Prepare for and facilitate audit by the Trust Research Department and/or Regulatory Authorities for GCP compliance. 


  • Identify own professional development needs through active participation in the Trust Appraisals & Development Review process (ADR)
  • Adhere at all times to Trust policies and procedures



Health Outreach - GP

Health Outreach NHS are looking to employ a GP(s) on a sessional basis (one or two 2 hour sessions per week) to provide general medical services, alongside the Marginalised and Vulnerable Adult Multi-Disciplinary Team, to the Suffolk Patients registered on the Special Allocations Scheme (formally known as the violent patients scheme). We would also like the GP to be able to support the broader work of the MVA team with particular reference to the medical needs of the Syrian Refugee Programme in Suffolk.

There are approximately 35 patients on the scheme and we support these with primary medical care until such time as they are able to return to mainstream Primary Care services. Our GP will support patients with telephone appointments, multi-disciplinary reviews and face to face appointments supported by 2 police officers and the MVA team.

The base for the service is 70-74 St Helens Street, Ipswich and all appointments are currently held here although we are looking to establish an appropriate venue in West Suffolk to ease the access issues for the Suffolk SAS Patients in this area.

For further information please contact Adrian Kirkby Adrian.kirkby@nhs.net mob:07769975701

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