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Dementia

A dementia diagnosis can come as a shock to the person with the condition and those around them. However, there are sources of help and support for everyone involved.
The NHS, social services and voluntary organisations will be able to provide advice and support.

Sources of Support for Dementia in Suffolk

Sue Ryder, together with Age UK Suffolk and Suffolk Family Carers, have come together to develop new dementia services supporting local people with dementia and their family carers.
The Dementia Helpline offers information and support to anyone living in Suffolk.

Dementia Helpline

The Helpline is there to support anyone living in Suffolk.
Monday to Friday, 9am- 5pm. All calls are confidential.
To access the Helpline call: 01473 353350
Email:
dementiaHelpline.suffolk@sueryder.org

Dementia Together

Dementia Together is the new service which will provide practical information for those curious or concerned about Dementia, along with support for people living with Dementia, their carers and healthcare professionals in Suffolk. This replaced the existing post-diagnostic Dementia support offer for people in east and west Suffolk, which ceased on 31 March, as well as the Suffolk SAID pilot project run by Sue Ryder.


The service offers a personalised and individual response, aiming to offer advice and support to enable and empower people to
understand Dementia, to live well with the condition, make their own choices and feel in control of their lives.
The service offers a single point of contact for Dementia-related information and support so that people only have to tell their story once, no matter which stage of the illness they are at. More information.

Dementia Together Contact Details:

Freephone: 08081 688000
Monday to Friday 9:00am-6:00pm
Saturday, Sunday & Bank Holidays
10:00am-4:00pm
email: SRYC.DementiaTogether@nhs.net

If you have a patient who needs urgent help, as their GP you can access these useful agencies:

  1. Dementia Intensive Support Team (DIST)
  2. Flexible Dementia Service (FDS)
  3. Sue Ryder - The Chantry

Dementia Intensive Support Team (DIST) East Suffolk

If a person has a diagnosis or suspected diagnosis of Dementia and has a failing package of care (formal or informal) due to the presence of either behavioural and psychological symptoms of dementia (BPSD) or a delirium and therefore requires advice, assessment or support

Note: where there is no concurrent care package there will be need to be simultaneous referral to Adult and Community Services – Suffolk County Council.

Guide to Community Teams providing support to people with Dementia
Ipswich and East Suffolk Service
Mobile: 07852 769172
Hours: Mon-Fri, 09:00-17:00

Flexible Dementia Service

For people affected by dementia in crisis or potential crisis situations.

  • A flexible reablement support service enabling people to remain in their own homes
  • Admission avoidance (same day assessment)

Deployed through Suffolk County Council Adult and Community Services through referral to Customer First
Tel: 0808 800 4005
Hours: Mon-Fri, 08:00-18:45


 

Sue Ryder - The Chantry

Based in Ipswich, The Chantry provides care and support to adults living with complex neurological conditions.

The focus is on the needs of those being supported – their needs, wishes and wants are at the heart of everything. Long-term care as well as respite for a few days, weeks or longer is provided.

In addition to residential care, an extensive programme of community and day services is available each weekday. These include a 4-day week dementia day service, 4-day week neurological day service, synergy café for people with dementia and their carers and a day service for people living with multiple sclerosis. 

In addition to the services at The Chantry, there is also a supported living unit for complex neurological conditions in Suffolk, where individuals are supported to live independently, providing support to them with the care and support they need.

CMAS

Community Memory Assessment Service (CMAS)

Click on image above to download landscape version for plasma screens

Poster for public

Useful links

 

Alzheimer's Society

Alzheimer's Society Locally
Leading the fight against dementia

Dementia NICE guidelines
Fast, easy summary view of NICE guidance on 'dementia'

Diagnosing Dementia

Dementia Friends



Please note that all links open in a new window.

Dementia advisors

Dementia Advisors will enable you to find the help you need to live independently in your own home. Read more...
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