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ICT and Informatics Team

The ICT and Informatics team are based at Rushbrook House. To contact any member of the team, please use the contact details, right.
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Kate Walker

Head of ICT and Informatics
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Matt Hunt

IM&T Coordination Manager
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Julie Irving

Information Sharing Programme Manager
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Paul Cook

ICT Project Manager
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Dan Cox

Clinical Systems Service Manager
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Sally Bovey

ICT Training Coordinator
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Alex Ratcliffe

Clinical Systems Trainer

Maggie Aldridge

Clinical Systems Support Analyst

Julie Baran

SIP Acceleration Programme Manager
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Martin Casbolt

ITSM Programme Manager

Anna Cochrane

GP-IT Programme Manager

Update on IT Service Management

From 1 December you will have a new local charge number 0300 303 2733 for queries about Smartcard (RA) issues. 

From 2 January 2016 the new provider of IT services in Suffolk (NEL) will be supporting all practices for all issues.

All practice managers and IT leads will be given information from the GP IT team during December so they can understand what this means for their surgery. The overarching goal is to make sure there is no adverse impact to patient care. 

NEL has operatives who understand the particular issues presented by surgeries. They will begin running the service desk from January. The new Freephone number 0808 168 5 168 will remain the same.



Contact us

If you have any IT queries, please email us:
GP.IT@suffolk.nhs.uk

For training enquries or bookings, please email:
it.training@suffolk.nhs.uk

Windows 7 and Microsoft Office 2010 migration support

Clinical System Support and WebEx Training

For NHS Mail migration queries, please email: 
nhs.netmail@suffolk.nhs.uk

For more information, read our GP IT Guide

IT help desk

NEW NUMBER FOR I.T.

If you need help with your computer or systems, this is now the number to call: 

0808 168 5 168


From 1 December 2015, there is a new local charge number for queries about Smartcard (RA) issues:

0300 303 2733


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