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Urgent Care Mental Health Services

Flexible Dementia Service

Monday to Friday (excluding Bank Holidays) 8am to 5:20pm (4:25pm Friday)

For people affected by dementia in crisis or potential crisis situations. A flexible social care reablement support service enabling people to remain in their own homes. Admission avoidance (same day assessment)

Deployed through SCC ACS through referral to Customer First Telephone: 0345 6066 167


Dementia Intensive Support Team (DIST)

Monday to Friday 9am to 5pm

If a person has diagnosis or suspected diagnosis of dementia and has a failing package of care (formal or informal) due to the presence of either behavioural or psychological symptoms of dementia (BPSD) or a delirium and therefore requires healthcare advice, assessment or support

Ipswich and East Suffolk Service
Telephone: 07852 769172 / 01473 891733



Useful links

Mental health & wellbeing

Mental health advice for older patients

Emotional and Mental health advice for young people

Mental health - for clinicians

Mental Health medicines guidance and formularies

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