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System planning

System Pressures

You will all be aware of the significant pressures that we currently have in the Suffolk health care system.

The A&E department at Ipswich Hospital are encountering significant difficulties with a significant number of patients not being able to access services. 
Ipswich Hospital is facing huge demands, with a very high number of both walk-in and ambulance arrivals.


Emergency Assessment Unit

Don’t forget you can contact the Emergency Assessment Unit Mon-Fri 8am-10pm 

Ipswich Hospital – 01473 702260 or 702261 (direct line)

Admission Avoidance Services


24/7 - 365 days a year

What is it?  REACT is the Reactive Emergency Assessment Community Team; a multi-agency scheme to reduce emergency admissions by supporting adults experiencing a "crisis" situation to remain in their own homes and/or enable rapid discharge from A&E to prevent an admission. 

How do I make a referral?

The REACT service is accessed by telephone referral only. Please use the Care Coordination Centre number for referrals: 0300 123 2425 and ask for the REACT triage.

FAB (Frailty Assessment Base) referrals are made using existing method of contact: Tel: Hot Phone: (Mon-Fri 09:00-17:00) 07930 181236 or email: ihn-tr.FAB@nhs.net


If you have any queries please contact:

Escalation Managers

Email: escalation@suffolk.nhs.uk

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