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System planning

System Pressures

You will all be aware of the significant pressures that we currently have in the Suffolk health care system. 

Update 14 January 2020: 

System is at OPEL level 2, which means there are currently signs of pressure across the system. 

Ipswich Hospital ED has been particularly busy this year with longer than desired waits. Bed flow is challenged. 


Emergency Assessment Unit

Don’t forget you can contact the Emergency Assessment Unit Mon-Fri 8am-10pm 

Ipswich Hospital – 01473 702260 or 702261 (direct line)

Admission Avoidance Services


24/7 - 365 days a year

What is it?  REACT is the Reactive Emergency Assessment Community Team; a multi-agency scheme to reduce emergency admissions by supporting adults experiencing a "crisis" situation to remain in their own homes and/or enable rapid discharge from A&E to prevent an admission. 

How do I make a referral?

The REACT service is accessed by telephone referral only. Please use the Care Coordination Centre number for referrals: 0300 123 2425 and ask for the REACT triage.

FAB (Frailty Assessment Base) referrals are made using existing method of contact: Tel: Hot Phone: (Mon-Fri 09:00-17:00) 07930 181236 or email: ihn-tr.FAB@nhs.net


If you have any queries please contact:

Escalation Managers

Email: escalation@suffolk.nhs.uk

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