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Public and Patient Involvement (PPI)

The aim of the approach adopted by IESCCG and WSCCG is to develop an integrated process of involvement, so that it is ‘right first time’ and adds value to CCG commissioning. Different methods of involvement will be used to seek advice and secure the confidence of patients and the public that their views are integral to the development of the highest quality of health care for patients and carers in Suffolk.

This year the CCG has moved rapidly on its journey from Engagement to Involvement and on to Co-Production.  Creating a new way forward for Mental Health brought together clinicians, service users, voluntary organisations, staff, carers and the public in partnership-working which broke new ground. 

The CCG is committed to taking forward what has been learned and applying it to the whole range of its work including with its strategic and delivery partners in the Ipswich and East Suffolk Alliance.  

During the year there was a change of Lay Member for Patient and Public Engagement. Pauline Quinn had originated an innovative Engagement Framework and Toolkit for staff and also had set up a Champions group. To build on this the new lay member Irene Macdonald conducted workshops for staff and GP members of the Clinical Executive which evidenced strong enthusiasm for progressing further.


The Framework and Toolkit

These are a suite of materials designed and created by staff and patients to assist CCG staff with ensuring that public involvement is at the heart of what they do.

You can view the Framework and Toolkit here;

Working Together A framework for developing patient communities and staff partnerships

Working Together A toolkit for developing patient community and staff partnerships

PPI Workshop Summary


Patient and Public Involvement Review

The CCGs new Lay Member Irene MacDonald has initiated a review with CCG staff to look at how engagement is currently conducted, and to identify areas for improvement. This is an ongoing piece of work to assist the CCG with their evolvement of partnership working.

We recently held a workshop with the Community Engagement Partnership which was an opportunity for members to represent their communities and contribute to this evolvement. Lots of interesting discussions were had around what the CCG currently does well, what the CCG needs to improve on, and ideas for how the CCG can do this. The feedback is currently being collated and will appear in the ‘Community Engagement Partnership’ tab under February’s meeting. We will also provide an update here very soon.


Public consultations and engagement

Ipswich and East Suffolk Clinical Commissioning Group will adhere to the Cabinet Office Consultation Principles. The principles of this document are copied below and they mean that consultation and engagement can be targeted and meaningful.

  • departments will follow a range of timescales rather than defaulting to a 12-week period, particularly where extensive engagement has occurred before;
  • departments will need to give more thought to how they engage with and consult with those who are affected;  
  • consultation should be ‘digital by default’, but other forms should be used where these are needed to reach the groups affected by a policy;
  • and the principles of the Compact between government and the voluntary and community sector will continue to be respected.
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