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Patient online

Patients registered at GP surgeries in Ipswich and east Suffolk are benefiting from the online revolution. They can now book appointments with their GP or request a repeat prescription over the internet or using a smartphone. 

The GP online service, which is available across the country, is available online via a website. Smartphone and tablet users can also download an app to give them access on their phones. 

Users of the service can also read their own GP record and check the results of tests, before speaking to their GP if they want to.

You can register for GP online services by taking two forms of identification to your GP surgery or find out more by logging on to NHS England or the NHS Choices website.

Online Patient Access allows you, at any time of the day, no matter where you are, to:

  • make appointments online
  • order repeat prescriptions online
  • view your own medical record online.

How do I register for a service?

If you wish to use the online services, you'll need to register first. 

To register, you have to speak to your GP practice in person and request a registration letter, which will enable you to set up a full account. Enter the details from the letter into the online registration form. This registration method ensures your identity can be verified by your GP practice and your personal details cannot be accessed by others.

Further information and support

For more information about accessing online GP online services visit the NHS Choices website where you can also find information in Easy Read style.

Patient Online

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