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14 September 2017
Press release

National recognition for Suffolk dementia support service

A community dementia service which is supporting people in east and west Suffolk to live well with the condition from its early stages until the end of life has been shortlisted for a national award.

Dementia Together has been shortlisted in the category CCG and Local Authority Integrated Commissioning for Carers in the Health Service Journal Awards 2017. There were more than 1500 entries to this year's awards.

Developed in partnership with patients, carers and care providers and launched in April 2017, Dementia Together is commissioned by NHS Ipswich and East Suffolk and NHS West Suffolk clinical commissioning groups and Suffolk County Council and is led by Sue Ryder, working with local organisations.

Dementia Together can be accessed through a single freephone telephone number and is open to people at all stages of the illness, and families and carers. The service offers personalised advice and information including help on understanding the condition, raising awareness of the options available and support for people so they can make appropriate planning for their future, including maintaining their independence for as long as possible.

Dr Roz Tandy, GP and dementia lead for NHS West Suffolk Clinical Commissioning Group, said: “It is certainly pleasing that this new partnership approach to delivering dementia care and support has received national recognition.  Since its launch almost 500 people have used the service and we know from feedback that it is making a positive difference to the lives of those living with and affected by dementia.

“When the service was being developed we heard from patients, families and carers that they were overwhelmed by the range of help available and were unsure of whom to approach. This new service has removed that uncertainty by bringing all that expertise to one easily accessible place.

“I am proud of the success of Dementia Together and how it is helping people live well with dementia for longer.”
Jo Marshall, Sue Ryder Neurological Centre Director, said: "It's been great to see how the idea of a single point of contact and joined up working with other organisations is clearly benefiting people with dementia and their carers. We are delighted to have been recognised by the HSJ awards at such an early stage of the service."

Cllr Beccy Hopfensperger, Suffolk County Council's cabinet member for adult care, said: "It's great to see this collaborative working is being recognised at a national level. Dementia Together has been innovative and successful while also being a clear example of us protecting our most vulnerable people.

"I wish those behind this effective service the best of luck and hope they win the award later this year."

Find out more at: www.dementia-together.com

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